Least Customer Returns

* Goal = 3.5%

Clemence

0.4‰

Nice

2.0‰

louis-vuitton-nano-speedy--M81085_PM1_Back view.avif

SPEEDY NANO

3.3‰

Quality LeaderBoard

On March 23rd, San Dimas hosted a training from the Quality Manager from Texas,

The focus of this meeting was the teaching of a new critical process that is being established: stitching

New Critical Process

KO Process "taping"

As a reminder the use of tape to clean Paint overfills is a KO process.

The correct way to clean paint overflows is via

Quality Puzzle

This Quarters Puzzle: Wordle :)

PUZZLE

The Diane Line

Worn By

"Zendaya"

Kendall Jenner

Kourtney Kardashian

Developed in Spring 2022

Vivienne Winners

Quarterly Golden Rule

1

I Take Care of our Products

What is expected out of this rule is

1) maintain a clean workspace

2)Neatly stack finished products

3)Making sure hands are clean when handling bags

Real Customer Feedback

NeverFull

"Excellent quality throughout the store and excellent service and attention."

P.O Metis

"It has been a dream of mine to own a Louis bag. My husband said my face just lit up and I looked like I was living my best life. I definitely had to spoil myself. The box and how it was packaged was beautiful and well cared for. The purse is beyond what I expected. I absolutely love it. A purse that I know is handcrafted and beautifully made and amazing material."

Alma

"The site is easy to navigate, the shipping was sent on a good time line and was not late. The product was beautifully packaged and the quality is what is to be expected of LV. I will definitely be using them again."

Nano Speedy

"I was thrilled to come across this bag & it was actually available! Very happy with my purchase; the fine craftsmanship make this a work of art! Arrived quickly & quality is superb. "

Quality Times